If Your Oil Burner Fails to Start…

Having furnace trouble? If your oil burner fails to start, please check the following before calling for service. Service Call fees apply for all of the following issues.

  • SET THE THERMOSTAT

    Set your thermostat so it is 5 degrees above room temperature. If it is a clock thermostat, make sure it is timed and cycled correctly. If the thermostat fails to start, check the thermostat batteries.

  • CHECK ALL SWITCHES

    Make sure that all electric switches that can affect the oil burner are turned on. This includes the red plated emergency switch.

  • CHECK THE OIL TANK

    Verify that the line valve is open and there is oil in your tank. Sometimes gauges stick and reflect inaccurate levels. To manually check your level, remove the plug from the top of your tank and gently check it with a stick.

  • CHECK FUSES AND CIRCUIT BREAKER

    Inspect your electric fuses a the top of your stairway or at your meter panel. Replace any blown breakers. Be sure to replace with a new breaker.

  • CHECK WATER LEVELS

    If you have a boiler and it is equipped with a low water cut-off, check to see that the water level is correct.

  • LOOK AT PRESSURE GAUGE & BOILER THERMOMETER

    If the pressure or temperature is high, the burner may automatically start again as soon as the pressure or temperature drops.

  • PUSH OR TURN THE PRIMARY CONTROL SWITCH

    This is a button on the control box, on burner or on the smoke pipe leading from the furnace to the chimney. If the burner runs for a minute or so and stops again, do not push the button a second time but call for service. If ther is only a hum, press the button on the oil burner motor which is overload protected.

Still having trouble? Call us at 860-546-9492!

All active oil customers who purchase the entirety of their fuel supply from Ed’s are eligible for 24/7 emergency burner service.